Help & Support

Frequently Asked Questions

What is PaisaPay?
PaisaPay is a rewards platform where you can earn real money by completing simple tasks, inviting friends, and participating in various earning opportunities. It's a legitimate way to make extra income online from your smartphone or computer.
How do I earn money on PaisaPay?
You can earn money through multiple ways:
  • Complete Tasks: Visit websites, watch videos, or perform simple actions.
  • Refer Friends: Share your referral code and earn ₹100 per friend.
  • Bonuses: Get rewarded for completing milestones and achievements.
  • Daily Rewards: Log in daily to earn bonus points.
How much can I earn?
Your earnings depend on your activity level:
  • Per Task: ₹5 - ₹50 per task
  • Per Referral: ₹100 per successful referral
  • Monthly Potential: Active users earn ₹1000 - ₹5000 monthly
  • No Limits: The more you engage, the more you earn!
How do I withdraw my earnings?
Withdrawing your earnings is simple:
  1. Go to the Withdraw page from the bottom navigation.
  2. Select your preferred payment method (UPI, Bank Transfer, etc.).
  3. Enter the amount you want to withdraw (minimum ₹50).
  4. Submit your request and wait for processing (24-48 hours).
What is the minimum withdrawal amount?
The minimum withdrawal amount is ₹50, and the maximum is ₹50,000 per request. Larger amounts may require additional verification.
How long do withdrawals take?
Withdrawals are typically processed within 24-48 hours. Some payment methods like UPI may be processed faster. You'll receive a notification when your withdrawal is complete. For any delays, please contact our support team.
How do I get my referral code?
Your referral code is displayed in multiple places:
  • Profile Page: Under your profile information
  • Dashboard: In the welcome section
  • Invite Page: In the referral section
Share this code with friends to start earning referral bonuses.
Is PaisaPay safe and secure?
Yes! PaisaPay takes security seriously:
  • Encryption: All data is encrypted using SSL/TLS.
  • Secure Authentication: OTP-based verification for all transactions.
  • Fraud Detection: Advanced systems to detect and prevent fraud.
  • Privacy: Your personal information is never shared with third parties.
What payment methods are supported?
We support multiple payment methods:
  • UPI: Google Pay, PhonePe, Paytm, BHIM
  • Bank Transfer: Direct bank transfers
  • Cryptocurrency: USDT (TRC20)
  • Digital Wallets: Various digital wallet options
Choose your preferred method on the Withdraw page.

Getting Started

1. Create Your Account

Download the PaisaPay app or visit our website. Sign up using your phone number and verify your account with OTP. Complete your profile by adding your name and email address.

2. Explore the Dashboard

The dashboard gives you an overview of your earnings, tasks, referrals, and account status. Familiarize yourself with the different sections:

3. Start Earning

Begin by completing simple tasks like visiting websites, watching videos, or performing quick actions. Each task has a clear reward amount shown on the Earn page.

4. Refer Friends

Share your referral code with friends and family. You earn ₹100 for each friend who signs up using your code and completes their first task. There's no limit to how many friends you can refer!

Pro Tip: Complete your profile and verify your account to unlock higher-paying tasks and faster withdrawals.

Earning Guide

Types of Tasks
Task Rewards
Tips to Maximize Earnings

Remember: All tasks are legitimate and safe. We partner with trusted brands and advertisers to provide earning opportunities.

Withdrawal Guide

How to Withdraw
  1. Navigate to the Withdraw page from the bottom navigation.
  2. Select your preferred payment method (UPI, Bank Transfer, etc.).
  3. Enter the amount you wish to withdraw (minimum ₹50).
  4. Provide the required account details for your selected method.
  5. Click Request Withdrawal and confirm your request.
  6. Wait for processing (typically 24-48 hours).
Supported Payment Methods
Withdrawal Rules

Tip: Double-check your account details before submitting a withdrawal request to avoid delays or failed transactions.

Referral Program

How It Works

Share your referral code with friends and family. When they sign up using your code and complete their first task, you earn a referral bonus. There's no limit to how many friends you can refer!

Referral Rewards
How to Refer
  1. Find your referral code on the Invite page or Profile page.
  2. Copy your referral link or code.
  3. Share it via WhatsApp, Facebook, Instagram, SMS, or email.
  4. Track your referrals and earnings on the Invite page.

Pro Tip: Share your referral code with friends who are interested in earning extra income. The more active referrals you have, the more you earn!

Terms & Conditions

1. Acceptance of Terms

By using PaisaPay, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our platform.

2. Eligibility

You must be at least 18 years old to use PaisaPay. You must provide accurate and complete information during registration and keep your account information updated.

3. Account Responsibility

You are solely responsible for maintaining the security of your account and password. PaisaPay is not liable for any unauthorized access to your account. You must not share your account credentials with anyone.

4. Earning and Rewards
5. Prohibited Activities
6. Account Termination

We reserve the right to suspend or terminate your account if we suspect any violation of these terms, fraudulent activity, or misuse of the platform. Any earned but unwithdrawn funds may be forfeited in case of fraud.

7. Changes to Terms

PaisaPay reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or in-app notifications. Continued use of the platform constitutes acceptance of the updated terms.

8. Disclaimer

PaisaPay is provided "as is" without warranties of any kind. We do not guarantee the availability or accuracy of tasks. Earnings are not guaranteed and depend on user activity.

9. Governing Law

These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10. Contact

For any questions regarding these terms, please contact us at support@paisapay.com.

By using PaisaPay, you agree to these Terms & Conditions. Please read them carefully.

Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

2. How We Use Your Information
3. Data Security

We implement industry-standard security measures to protect your personal information:

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

5. Cookies

We use cookies for essential functionality, performance analysis, preference settings, and analytics. You can control cookie settings in your browser preferences.

6. Your Rights
7. Data Retention

We retain your information for as long as your account is active or as needed for legal compliance, fraud prevention, and analytical purposes.

8. Children's Privacy

PaisaPay is not intended for children under 18. We do not knowingly collect information from children under 18.

9. Policy Updates

We may update this Privacy Policy occasionally. We'll notify you of significant changes via in-app notifications or email.

10. Contact

For questions about our Privacy Policy, contact us at support@paisapay.com.

Your privacy matters to us. We are committed to protecting your personal information.

Contact Support

Our support team is here to help you with any questions or issues. We typically respond within 24-48 hours.

📧 Email Support

support@paisapay.com

For all general inquiries and support requests

⏰ Response Time

We aim to respond to all inquiries within 24-48 hours.

📱 In-App Support

Use the Help & Support section in the app for quick assistance.

📋 Support Hours

Monday - Saturday, 9:00 AM to 6:00 PM (IST)

For urgent issues related to withdrawals or account security, please mark your email as URGENT in the subject line.

Last Updated: January 1, 2024 | Version 2.0 | PaisaPay Help Center